To all UnReal Servers clients,

 
This notice is to announce that Evergy, Inc., the local electric utility will be upgrading the power transformers that feed our facility on Friday 20 March 2020. The power company will commence work at approximately 8:00 am, Central Daylight Time (GMT -5:00). They expect the work to last 8 hours with a 2 hour window either way. 
 
In order to perform this work, they will need to interrupt power to the datacenter the entire time. All equipment will retain power via our backup generator. We do not expect any client to experience any power loss during this maintenance period.
 
In preparation for the maintenance, we will be doing generator testing on Friday, 13 March 2020 at 11:00 am Central Daylight Time.  We have contracted generator service experts to run test the generator into a 400 Amp load bank for several hours, as well as make an active switch of facility loads to emergency power via the automatic transfer switch with service personnel on site. We also do not expect anyone to lose power during this testing period, but would recommend taking backups and other precautions as preferred in case of any unforeseen event.
 
If you have any questions, please open a ticket.
 
Sincerely,
UnReal Servers Support Team


Tuesday, March 10, 2020

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